SailPoint Technologies Holdings, Inc., the leader in enterprise identity security, named Meredith Blanchar as its Chief Customer Officer. Blanchar steps into this role after nearly seven years with the company, leading SailPoint’s mission to deliver world-class customer success and support. In her expanded role, she’ll also oversee the professional services team at SailPoint.
“SailPoint named Meredith Blanchar as its Chief Customer Officer.”
“During her tenure at SailPoint, Meredith has made a significant impact on the strategic direction of our organization, keeping us laser-focused on our customers’ success,” said Matt Mills, President of Worldwide Operations for SailPoint. “She and her team have significantly reframed our approach to customer success, playing a critical role in the longevity of our relationships with our valued customers. As our Chief Customer Officer, we believe Meredith will continue to be instrumental in ensuring our customers are successful over the lifetime of their journey with us.”
“I’m a big believer in the notion that customer success is a mindset, not a box to be checked. Everyone at SailPoint plays an important role in our customers’ experience, and that’s what sets us apart in the industry today,” said Blanchar. “You can talk about how important your customers are to the success of the business, but it’s how you demonstrate that value every single day that matters to customers. Our customers are people first. That simple understanding is what drives our customer-first culture at SailPoint. I’m so thrilled to take this next step at SailPoint while continuing to work with the most incredible customers and brands around the world.”