As SMBs navigate a new retail landscape permanently altered by COVID-19, technology adoption is pivotal to business success. Today, Lightspeed announces new features to help its customers with the continued digital transformation of their businesses. The new tools offer increased mobility when processing transactions, more options for viewing business insights, and will better support SMBs as they continue to adjust to consumer behaviour. In the coming weeks, Lightspeed will introduce business-empowering features for in-store POS and eCommerce, including Mobile Tap supporting curbside pick-up and contactless payment, Digital Wallet, and Analytics Core.
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“Our priority as we look to the future of retail is to enable our customers to adapt quickly to the dramatic and rapid changes in consumer behaviour over the past few months,” said Dax Dasilva, Founder and CEO of Lightspeed. “The SMBs that Lightspeed powers are innovating quickly because they are equipped with tools that help them remain agile, stay connected with their customers, and future-proof their businesses.”
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The digital overhaul forced by COVID-19 has become the new normal, with consumer trends showing that eCommerce will remain crucial as SMBs adopt tactics to elevate the digital experience for their customers. Lightspeed’s new solutions enhance the omnichannel shopping experience, enable greater multi-location efficiencies, and offer opportunities for improved productivity for Lightspeed retailers.
Mobile Tap for Curbside Pick-Up and Contactless Payment
Lightspeed merchants in the U.S. using Lightspeed Payments will now be able to process transactions with just a tap, anywhere in-store or curbside, offering greater flexibility in situations of social distancing. The Mobile Tap hardware connects through Bluetooth, essentially turning an iPad into a contactless mobile payments terminal. Payments are processed securely with the integration of end-to-end encryption technology.
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