Fortune 500 Electronics and Medical Equipment Manufacturer Leverages Mendix Low-Code to Improve Customer Engagement and Product Development

Mendix, a Siemens business and the global leader in enterprise low-code, announced that a leading manufacturer of electronics and medical equipment is leveraging the Mendix low-code platform to extend its core systems and internal business processes with innovative, next-gen applications. By organizing its IT services into bi-modal teams, the manufacturer is able to integrate emerging technologies requested by business managers, and customer-facing mobile experiences (Mode 2), while also supporting ongoing, mission-critical legacy systems that operate across sixty countries (Mode 1).

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A key enabler of the “Mode 2” innovation teams’ success is their adoption of the Mendix low-code platform to deliver four IT initiatives: a mobile competency center, an innovation lab, a rapid application development process, and an offshore development office. These solutions, all built on the low-code platform, will enable the organization to achieve revenue growth, cost savings, and maintain its competitive advantage in a rapidly changing market.

The concept of bimodal development has been popularized by Gartner. According to this concept, Mode 1 encapsules traditional IT that is responsible for service continuity, efficiency, and cost optimization. Mode 2 or agile IT, on the other hand, stands for innovation, flexibility, and faster time-to-market.

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The Mode 2 team was tasked with leading the charge to build applications that further the manufacturer’s business goals; differentiate its product offerings in the marketplace; and improve customer engagement. The team needed an application development platform that enabled a high degree of business collaboration, fast turnaround, and frequent updates. They also required an open platform that enabled interoperability with core and legacy systems. Mendix was the only solution that met every criteria for rapid digital execution with appropriate IT oversight and governance.

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