Tikal Center, the innovative developer of business communications technologies for intelligent call center operations and services, announced that the company has signed an agreement with AT Innovations for the distribution of its Tikal Call Center solution and its soon-to-be released self-service SOHO offering in Vietnam.
Read Also: Why Is Sales Enablement Important?
AT Innovations is currently recruiting a network of sales channel partners, including resellers, managed service providers and system integration firms, throughout Vietnam.
“We see strong potential for the Tikal Call Center in Vietnam, especially for enterprises that are looking to modernize their call center operations and replace their outdated legacy systems, as well for Tikal’s upcoming self-service SOHO solution, which will address the growing requirements of the large SME segment in our country,” explained Le Anh Tuan, Managing Director at AT Innovations. “Tikal offers important value with its advanced capabilities and flexible deployment options at a price point that we expect will attract significant traction in Vietnam.”
Read More: Everbridge Appoints Finastra CEO Simon Paris To Its Board Of Directors
AT Innovations has already deployed a number of proof-of-concept trials of the Tikal Call Center with potential customers in several key vertical markets.
“Vietnam and its economy are growing rapidly and our strategic relationship with AT Innovations will provide us with wide access to the attractive market opportunities for our call center solutions in the country,” said Doron Dovrat, CEO of Tikal Center. “We have already completed full knowledge transfer to AT Innovations’ team, which along with the fact that our Cloud-based call center solutions are easy to install and configure, will enable customers in Vietnam to receive excellent local support.”
Read more: How Contract Acceptance Is Evolving with New Customer Experience Expectations