Ooma, Inc., a smart communications platform for businesses and consumers, today announced it is now offering Direct Routing for Microsoft Teams through a global data network, connecting Teams users to external phone lines and transforming Teams into a highly reliable business phone system.
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Microsoft Teams is rapidly gaining popularity, reaching 115 million daily active users as of last month, among organizations of all sizes seeking a powerful unified communications as a service (UCaaS) solution for video conferencing, screen sharing and chat. However, Teams does not include an out-of-the-box connection to the Public Switched Telephone Network (PSTN) for making phone calls outside of the organization.
With Direct Routing from Ooma, every device enabled with the Teams app – desktops, laptops, smart phones and tablets – becomes a fully functional business phone, managed through an online portal designed for non-technical system administrators to easily make changes once the system is up and running.
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Ooma’s cloud-based platform supports more than two million users, delivering the scale required for reliable, high-quality service. While most providers of Direct Routing for Teams use either the public internet without modification or use multi-protocol label switching (MPLS) to shorten data paths, Ooma supports both methods for superior voice quality. Ooma also maintains seven global data centers for robust redundancy during outages and to reduce latency by connecting calls through the closest data center location.
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