Bright Pattern Ranked #1 Across Multiple Categories in G2 Crowd’s Summer 2023 Report

Bright Pattern ranked highest in areas including: Implementation Time, ROI, Ease of Doing Business With, and Ease of Setup per G2 Crowd, an industry-leading customer review site. 

Bright Pattern, a leading provider of cloud-based omnichannel contact center software for innovative companies, has just been ranked #1 in various categories per the latest G2 Crowd customer reviews for Summer 2023. G2 Crowd is one of the most trusted resources in the CX industry, relying on the reviews of real customers and users.

Bright Pattern tops competition in multiple categories for contact center software based on customer reviews

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Bright Pattern #1 for Fastest Time to Deploy and ROI

Bright Pattern is recognized by G2 Crowd Summer 2023 Report as having the fastest time to deploy in the entire industry at only 1.3 months, nearly half the industry average. It also provides the fastest ROI payback in the industry with an average timespan of 13 months compared to the industry average of almost 2 years.

Bright Pattern Rated #1 in Other Key Categories

Bright Pattern has the #1 satisfaction rating above all its key competitors in the additional following categories:

  • Ease of Setup
  • Ease of Doing Business With
  • Quality of Support

“Companies are looking for software that is easy to deploy and set up with high ROI. For this reason, companies choose Bright Pattern,” says Michael McCloskey, CEO of Bright Pattern. “Bright Pattern provides a cloud-based, fully-capable omnichannel contact center platform with powerful plug-and-play integrations. That is why customers rate Bright Pattern highly on G2 Crowd and #1 in multiple categories.”

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#1 satisfactionBright Patterncloud-based omnichannel contact center softwareCX industryEase of Doing BusinessEase of setup:G2 Crowd customer reviewsG2 Crowd Summer 2023 ReportG2 Crowd’s Summer 2023 ReportNewsquality of supportRanked #1 Across Multiple Categories