Insight Enterprises, the global integrator of Insight Intelligent Technology Solutions™ for organizations of all sizes, was named as Microsoft’s 2020 Worldwide Customer Experience Partner of the Year on Monday for its ability to understand today’s business to business (B2B) buyer, meeting them where and how they like to engage.
Insight’s end-to-end approach to digital transformation was recognized as key to ensuring deep customer engagement through a combination of personalized experiences and broad solution sets. Insight excels at mapping out the transformation journey, identifying clients’ top pain points and building a defined strategy to envision, develop, implement and manage solutions addressing those challenges across the areas that businesses most often seek help: Digital Innovation, Cloud + Data Center Transformation, creating a more Connected Workforce, and Supply Chain Optimization.
Read More: Collibra Strengthens Executive Leadership Team To Support Continued Company Growth
“We are deliberately fostering a tighter coupling of sales and marketing to support the new B2B customer on their buying journey,” said Amy Protexter, senior vice president of marketing, Insight. “Our clients want to understand if their problem is common, if it’s solvable and who can help them make the decisions that lead to the best outcomes. A single provider that can take them through every factor of their buying process – from education, assessment and on to deployment, management and user engagement – simplifies that journey and allows them to maximize their investment.”
Additionally, Insight earned the 2020 Microsoft U.S. Partner of the Year award, and Insight Canada has been named a 2020 Microsoft Canada IMPACT Award finalist in the categories of National Large Solution Provider and Microsoft Surface.
Read More: Frost & Sullivan Radar Ranks Wolters Kluwer As A Top 20 AI Innovation Leader In Healthcare IT