LeapXpert today announces a new client; the US-based merchant bank, SenaHill Partners (SenaHill), will be using LeapXpert’s Federated Messaging Orchestration Platform (FMOP™) to conduct front-office conversations between its employees and clients.
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SenaHill, which specializes in enabling disruptive FinTech, will be rolling out LeapXpert’s FMOP company-wide. This roll-out ensures that all conversations that take place on messaging applications like WhatsApp and WeChat are not only recorded and auditable but can also be conformed to company policy.
“We are excited to enable all of our employees to have conversations with our customers over these convenient, flexible, and easy-to-use tools while still upholding our regulatory and compliance requirements,” said SenaHill’s Managing Partner, Justin Brownhill. “There is a real need for financial institutions to look at how they can embrace messaging applications for client conversations.”
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“Globally, enterprises have had to change the way that they work due to Covid-19 but their regulatory requirements have not changed,” said Avi Pardo, COO and Co-Founder of LeapXpert. “With LeapXpert’s FMOP they are enabled to not only embrace messaging applications and adhere to their regulatory and compliance mandates, but they can do so without forcing clients away from their preferred channels of communication.”