New Communications Platform as a Service solution honored for exceptional innovation by TMC
Radisys Corporation, a global leader of open telecom solutions, announced that TMC, a global, integrated media company, has named Radisys’ Engage Digital Platform (EDP) as a 2022 Unified Communications Product of the Year Award winner. A unique programmable communication and digital engagement solution, EDP enables service providers to offer differentiated speech and video analytics APIs, SDKs, and turnkey conversational AI applications to propel their service offerings ahead of their competition’s voice and messaging services.
EDP Highlights:
- Delivers a complete Programmable Communications system that powers voice and video processing for real-time communication applications such as VoIP, UC and VoLTE, multi-media collaboration, speech recognition, and advanced media features like real-time video-based security services.
- Supports cloud-based and on-premises deployment options, allowing service providers to leverage cloud processing economies at the network edge and core without security concerns and regulatory hurdles.
- Powers eCommerce and customer care applications using natural language-based virtual agents and is ready for 5G-driven Industry 4.0 services like computer vision, biometric authentication, and speech analytics.
- Provides a low code/no-code solution with visual design tools that make it simple for anyone to use communication building blocks to create new applications and enhance business processes.
“As a software-based service, our Engage Digital Platform provides a comprehensive programmable platform that meets any service providers’ deployment needs”
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“As a software-based service, our Engage Digital Platform provides a comprehensive programmable platform that meets any service providers’ deployment needs,” said Al Balasco, Head of Media, Core and Applications Business, Radisys. “EDP allows service providers to unlock their networks to make innovation using Artificial Intelligence, Speech Analytics, and Computer Vision and other voice and video capabilities more accessible to mobile application and enterprise developers. Creating unique applications that will attract and retain consumers and business enterprises is faster and more cost effective than any other solution on the market.”
“It gives me great pleasure to honor Radisys as a 2022 recipient of TMC’s Unified Communications Product of the Year Award for its innovative Engage Digital Platform solution,” said Rich Tehrani, CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by Radisys in its groundbreaking work on Engage Digital Platform.”
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The Engage Digital Platform is built on Radisys’ market-proven media server technologies that support applications in over 150 operators’ networks serving more than 1.7 billion subscribers. It is the foundation for Radisys’ applications including Engage@Work and the AI-powered Engage Video Assistant and it provides high-quality assured service for the applications it hosts. With nearly 30 years of experience, Radisys is powering service providers with innovative solutions using high-performance, media-rich communications applications that drive better business outcomes.