Loop Launches First-Ever Returns Benchmarking App

Benchmarks by Loop empowers Shopify merchants to compare their return data against similar brands

Loop, the leading return management platform, today released a free, first to market returns benchmarking app available in the Shopify App Store. The app empowers merchants to unlock key return data and automatically compare it against similar brands in an easy-to-use dashboard. Benchmarks by Loop enables merchants to improve their post-purchase experiences.

“Benchmarks by Loop is the first of many new products we plan on releasing to help Shopify merchants be successful.”

Once installed, the app automatically pulls merchants’ return data to compare to industry benchmarks including refund rate, top refunded products, and time to repeat purchase. All of these data points and more in a centralized, simple, and easy-to-use dashboard.

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Today’s growing merchants must understand how their returns impact their bottom line to gain a competitive advantage. Benchmarks by Loop makes comparing return data against similar brands easy, which uncovers areas of opportunities around their return processes.

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“The faster merchants can find ways to optimize their returns processes, the better for their bottom line,” says Tasha Reasor, SVP of Marketing at Loop. “Benchmarks by Loop is the first of many new products we plan on releasing to help Shopify merchants be successful.”

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BenchmarksCompetitive Advantageeasy-to-use dashboardLoopmanagement platformNewspost-purchase experiencesShopify App StoreSVP of Marketing