VIZIO announced it has been recognized for its ongoing commitment to customer support and service with five Stevie Awards. VIZIO was named the Gold Stevie Award Winner in the Recovery Situation category in the 16th annual Stevie Awards for Sales & Customer Service. This award as well as four Bronze awards recognize VIZIO for outstanding customer service and support.
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“Being recognized with the Gold Stevie Award for Customer Service Team of the Year is a testament to our incredibly talented team dedicated to service and excellent consumer experiences”
VIZIO is an innovative entertainment technology company dedicated to customer service excellence and delivering immersive entertainment and compelling lifestyle enhancements that make VIZIO products the center of the connected home. VIZIO is driving the future of television with cutting-edge smart TVs, sound bars and its award-winning operating system.
A Stevie Awards official remarked, “VIZIO’s dedicated customer service team has had a consistent track record for its Customer Satisfaction (CSAT) scores. The team has demonstrated impressive improvements in the teams’ CSAT performance showing year-over-year positive change.”
Along with its Gold Stevie Award designations, VIZIO was recognized in multiple other Stevie Award categories, receiving with Bronze Stevie Awards for the following:
- Contact Center of the Year
- Customer Service Complaints Team of the Year
- Customer Service Training Professional of the Year
- Most Valuable Response by a Customer Service Team
VIZIO has been recognized for customer service excellence for more than a decade. The teams at VIZIO have been awarded 117 Stevie Awards for Sales and Customer Service including six top ten, 15 Gold, 39 Silver, and 57 Bronze Stevie Awards over the last eleven years.
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“Being recognized with the Gold Stevie Award for Customer Service Team of the Year is a testament to our incredibly talented team dedicated to service and excellent consumer experiences,” said Scott Patten, SVP of VIZIO Support. “As an American brand, it has always been our mission to deliver great value and provide the latest innovations and entertainment experiences to our customers. These awards remind us that we are on the right track by putting the customer at the focus of everything we do.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees.