Prophix Software recognized as a TRUE software vendor for its commitment to ethical review management
Prophix Software, a global leader in mid-market Corporate Performance Management (CPM) software, announced it was awarded TrustRadius’ TRUE certification for its commitment to ethical review management. TrustRadius recognized Prophix for being Transparent, Responsive, Unbiased, and Ethical (“TRUE”) in sourcing and using consumer reviews across its product portfolio.
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Prophix’s unwavering commitment to providing superior customer service, evidenced by its consistently exceptional customer retention rate, has always been at the heart of the business – and this accreditation further reinforces that commitment.
As a TrustRadius TRUE vendor, Prophix has committed to:
- Providing equal opportunity for product users to safely share honest feedback in reviews
- Disclosing how the company sources reviews and how incentives are used
- Reading all published reviews and responding when necessary
- Representing review content accurately in sales and marketing materials
- Disclosing the use of intent data for marketing purposes
“At Prophix, we pride ourselves on our commitment to providing superior customers service – and transparency lies at the core of our business model,“ said Alok Ajmera, President and CEO of Prophix Software. “As businesses increasingly realize the importance of leveraging advanced technology to address their evolving finance challenges, we are committed to showcasing reviews that will help our prospective customers make the best possible decision for their business.”
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