New Relic, the industry’s largest and most comprehensive cloud-based observability platform built to help customers create more perfect software, announced that it has been recognized and positioned by Gartner as a Leader for the eighth consecutive time in the “Magic Quadrant for Application Performance Monitoring” report by Charley Rich and Federico De Silva published on April 22, 2020.
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“Today, more than ever, our customers’ distributed teams need a holistic platform that connects all of the data needed to help better understand their increasingly complex and interdependent systems, so they can improve uptime and performance, achieve greater scale and efficiency, and accelerate their time to market.”
New Relic One is an open and programmable observability platform and allows customers to visualize, analyze and troubleshoot their entire stack including infrastructure, logs, apps and clients, and distributed traces. The company believes it has improved its position in both completeness of vision and ability to execute axes compared to previous years.
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“By accelerating innovation and continuing to invest in driving business value for our customers, New Relic is driving the industry beyond APM to a comprehensive observability platform,” said Bill Staples, chief product officer, New Relic. “Today, more than ever, our customers’ distributed teams need a holistic platform that connects all of the data needed to help better understand their increasingly complex and interdependent systems, so they can improve uptime and performance, achieve greater scale and efficiency, and accelerate their time to market.”
Based on Gartner Peer Insights ‘Voice of the Customer’: Applications Performance Monitoring, New Relic users indicated a ‘willingness to recommend’. Specifically, customers were very satisfied with their overall vendor and service relationship rating New Relic above the mean average for its business analysis and service monitoring capabilities. With 92 Percent Recommendation Rate, “New Relic received the highest score for this distinction in this market.”
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