Narvar has been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2021.
The list honors the businesses that have not only found a way to be resilient in the past year, but also turned those challenges into impact-making processes. These companies did more than survive, they thrived—making an impact on their industries and culture as a whole. The World’s Most Innovative Companies is Fast Company’s signature franchise and one of its most highly anticipated editorial efforts of the year. It provides both a snapshot and a road map for the future of innovation across the most dynamic sectors of the economy.
“We’re honored to have been named a World’s Most Innovative Company for a second time by Fast Company,” said Amit Sharma, Founder & CEO of Narvar. “I’m proud of our team’s agility to adapt to the ever-changing business environment. At Narvar, we’ll continue to foster this culture of innovation and provide the most engaging customer experience for the customers we serve around the world.”
The pandemic accelerated the shift to online shopping by 5 years in just 6 months, as well as hastening contraction of the physical store footprint. Retailers had to revisit their short- and long-term strategies to fit this new landscape and, in many cases, prioritize their digital transformation efforts. Narvar helped retailers maintain operations during a period when many stores were inaccessible by expanding its platform with timely new features that will continue to be valuable for years to come.
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Consumers benefit from a familiar, easy-to-use experience across many retailers. They get clear proactive communication that gives them peace of mind throughout the customer journey even during extended shipment times, printerless and contactless methods to make returns and exchanges safe and convenient, and faster refunds without having to go to the store. Brands stay competitive in an increasingly high-stakes game, supporting a healthier retail ecosystem and preserving more choices for the consumer beyond the handful of dominant players. Learn more about the impact these innovations had for retailers like Levi’s®.
“In a year of unprecedented challenges, the companies on this list exhibit fearlessness, ingenuity, and creativity in the face of crisis,” said Fast Company Deputy Editor David Lidsky, who oversaw the issue with Senior Editor Amy Farley.
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