Deliveright’s AI-driven platform for heavy goods delivery manages all stages of fulfillment, offers unprecedented visibility from the first- to the final mile of delivery
Deliveright, the leading white-glove, final-mile digital delivery platform, announced the expansion of its coverage area to the Canadian market. Deliveright is the only heavy goods delivery platform that manages all stages of fulfillment for both national retailers and delivery companies, with visibility from the first- to the last mile. Until now, the company delivered heavy and non-conveyable goods across the United States.
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Responding to a surge in demand from e-commerce and less-than-truckload (LTL) freight customers that ship heavy or non-conveyable goods into Canada, Deliveright’s AI-fueled platform now provides a solution for the ubiquitous last-mile challenge. Grasshopper, Deliveright’s proprietary platform, manages all stages of fulfillment and provides visibility from the first- to the last mile of delivery with Deliveright technology. It streamlines documentation for every delivery and provides instant updates regarding delivery status, completions, and reported issues. Based on customer data, Deliveright has one of the lowest damage rates in the industry, with 80% fewer damages and rejected orders than its competitors.
“Our brand promise includes the best lead times for custom furniture, but supply chain disruptions are far-reaching, complex, and impacting customer experience in significant ways,” said Nidhi Kapur, founder and CEO of direct-to-consumer furniture brand, Maiden Home. “Deliveright’s platform has been instrumental in supporting our rapid growth over the past years, while mitigating delays and helping us achieve our customer commitments.”
Industry research finds that last-mile delivery is the most inefficient process within the supply chain, according to 78% of transportation and logistics companies in Canada and 59% in the U.S.
“After expanding our coverage throughout the US, we are excited to bring our technology solution to the Canadian market as well,” said Doug Ladden, co-founder and CEO of Deliveright. Canada has experienced a boom in online purchasing similar to the U.S., and a low tech approach cannot keep up with customers’ needs.”