Bandwidth’s Duet(SM) product remains the market’s first and only comprehensive solution for Direct Routing and Dynamic E911 to support enterprise business communications
Bandwidth Inc. , a leading global enterprise communications platform and cloud-native carrier, announced its DuetSM solution was awarded “Most Innovative Product” in the worldwide Unified Communications space from UC Today. Described as the “UC industry’s highest honor,” the UC Awards are hosted and presented by international news organization UC Today. Judging was based on a company’s ability to demonstrate innovation, improved experience and execution, led by a panel of industry experts including Zeus Kerravala of ZK Research, Irwin Lazar of Metrigy, Blair Pleasant of COMMfusion, Tim Banting of Omdia, Stephanie Watson of MZA, Jon Arnold of J. Arnold & Associates, Melissa Swartz of Swartz Consulting, and Kevin Kieller of EnableUC.
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“Bandwidth has set the standard for Most Innovative Product, a fantastic achievement and very well deserved,” said Rob Scott, UC Today’s publisher and host of the UC Awards 2021.
“This is great validation of our mission to continue leading with innovative new solutions in a rapidly evolving global communications market,” said Noreen Allen, Bandwidth’s Chief Marketing Officer. “We’re excited to receive the top award in a category that was hotly contested by the leaders in our space. Thank you to UC Today for setting this standard of excellence.”
When Bandwidth first launched its Duet solution for Microsoft Teams in July 2020, it was the market’s first and only comprehensive solution for Direct Routing and Dynamic E911 for customers of Microsoft Teams. According to Nemertes Research, 69 percent of large enterprises using Teams want to decouple the telecom from the software and utilize the Direct Routing option. With software-driven SIP and Microsoft certified E911, Bandwidth’s Duet offering allows enterprises to control costs as they simplify and accelerate the process of migrating their telecom to Microsoft Teams with a single global provider while also complying with emergency services and U.S. E911 regulations, such as RAY BAUM’s Act and Kari’s Law.
Bandwidth last week announced it will extend its Duet solution to now include RingCentral’s Message Video Phone (MVP) Platform, enabling large global enterprise customers to rapidly move their legacy, on-premises business communications to the cloud with more flexibility and control.
Bandwidth’s Duet solutions are built on top of the company’s reliable, software-powered SIP-native network, which has long been the standard for PSTN connectivity behind leading UCaaS and CCaaS platforms, including Microsoft’s own Calling Plans as well as those behind Google, Zoom, Genesys, RingCentral, Cisco, and more.
Bandwidth’s reputation as an innovator was also a key factor in the company being named a Leader for the second consecutive time in the IDC MarketScape: Worldwide Cloud Communications Platform (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021) earlier this year.
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