The acquisition of OmPrompt in March of 2021 set in motion a redefinition of what’s possible in terms of digitizing and automating processes across the order-to-cash cycle. Today, with the integration of OmPrompt’s technologies now complete, Elemica can offer a comprehensive Sales Order Management solution enabling the automation of all transactions, documentation and communications tailored for any enterprise and customer type.
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This post-acquisition order-to-cash enhancement means you can now digitize any order-to-cash document. This includes sales orders, fulfillment requests, shipping, invoicing, accounts receivable communications—any document between any trading partner, and within any technical format. More digitization within order-to-cash processes has been proven to consistently increase KPIs such as On-time, In-Full (OTIF) and customer satisfaction, as well as administrative time and cost.
A number of buyer and transactional variables have traditionally made order-to-cash digitization difficult. Chief among them have been 1) disparities in customer order size and frequency and 2) changes in order format. Both high-volume, high-frequency purchasers and low-frequency, long-tail buyers have historically required different processes and with this integration we provide true process harmonization. When any kind of buyer alters an order format variable, such as changing a spreadsheet or relabeling a line item, it often causes confusion. But this more agile, comprehensive order-to-cash system can adjust for all these variables—delivering maximum digitization, efficiency and flexibility for all customers and orders.
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“I am so proud of this team,” said Elemica Chief Technology Officer Arun Samuga. “From the outside looking in, these integrations seem so simple and seamless. But this level of order-to-cash digitization was an industry first. It took a tremendous amount of planning, work and collaboration to bring these technologies together and make it all buyer-ready in less than six months. This is every bit as much a team triumph as a technology one.” Learn more about Elemica’s Sales Order Management solution.