How prepared are public-sector organizations around the world to face the demands of an increasingly data-driven workplace? How can organizations leverage multi-faceted data streams to make timely IT decisions, and track the impact of those decisions year over year? The Capgemini Research Institute’s recent research report, The Data-Powered Enterprise: Why Organizations Must Strengthen Their Data Mastery, tackled these questions and examined how the public sector stacks up against other industries in data stewardship.
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The results? While more businesses and public-sector groups are using data to make decisions over time, data-based decision-making these days is predominantly reactive. In other words, organizations are predominantly using backward-looking data to analyze historical decisions. Only a subset of organizations – which we call “Data Masters” – are consistently leveraging data for predictive purposes and actionable business, product, and acquisition decisions.
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