Conga Named a Leader in the IDC MarketScape Buy-Side Contract Lifecycle Management Assessment

Conga also ranked in the top 5 for Customer Communication Management Software 2019 Market Share

Conga, the global leader in commercial operations transformation, today announced it has been named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Buy-Side Contract Lifecycle Management Applications 2021 Vendor Assessment.

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The IDC MarketScape analyzed 13 major providers in the market based on vendors’ contract lifecycle management applications from the buy-side perspective. According to the report, Conga’s Contract Lifecycle Management (CLM) platform is highlighted for its ability to apply artificial intelligence (AI) and machine learning (ML) to optimize contract lifecycles, transforming commercial operations for businesses. The strengths highlighted in the report include:

  • 360-degree visibility of the entire contract cycle, including negotiations, emails, and documents
  • Innovation in AI for enterprise CLM focused on three key areas: contract lifecycle time forecast, third-party paper handling and intelligent import of contracts/documents in bulk
  • Built on Force.com, making an integration with Salesforce simple, seamless, and fully included at no extra cost.

Conga’s digital document capabilities help organizations transform their commercial operations by simplifying and automating their approach to the essential quotes, contracts, and documents that drive commerce. Conga CLM applies AI and machine learning (ML) to optimize the contract lifecycle, ensuring legal teams follow the most effective path to close deals via innovative technologies including conversational user interfaces, intelligent import, and automated orchestration, among other capabilities.

“The past year has highlighted not only the need for organizations to adopt digital solutions to ensure business continuity, but the importance of utilizing trusted and reliable platforms such as Conga to streamline workflows,” said Noel Goggin, CEO of Conga. “The recognition of the Conga CLM platform as a Leader in the market serves as a true testament to our ongoing efforts to help businesses transform and automate commercial operations to drive more efficient revenue processes and ultimately better business outcomes, no matter their priorities.”

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Being named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Buy-Side Contract Lifecycle Management Applications 2021 Vendor Assessment follows Conga being ranked in the top 5 for 2019 market share in the IDC, Worldwide Customer Communications Management Software Market Shares, 2019: Shifting to Cloud-Based Communication Services report . IDC highlighted Conga’s breakthrough as one of the top five vendors in the customer communications management software market. With one of the fastest growth rates at 25.5%, Conga’s growth has landed Conga a 4.8% market share after extending Conga Composer’s document generation capabilities to address creation, collaboration, workflow automation and analysis of digital documents — all under one Conga suite.

“Investment in and the implementation of digital solutions, such as CLM technology, to drive business procurement forward has increased exponentially over the recent years,” said Mickey North Rizza, Program Vice President, Enterprise Applications and Digital Commerce at IDC Research. “Conga CLM has proven to be a leader in the digital procurement buy-side contract lifecycle market through its innovative technology capabilities and ability for customers to have a holistic view of the entire contract cycle — all of which is essential for companies looking for an effective solution to manage global procurement operations.”

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