Quantzig’s Recent Success Story Reveals How a Us-Based Multinational Conglomerate Leveraged Social Media Sentiment Analysis to Analyze Customer Sentiments and Develop New Products Read more
NICE Accelerates Dramatic Shift of Tens of Thousands of Agents to Work From Home for Both New and Existing Customers, at a Record Pace Read more
Advantage Group Expands B2B Offering With the Launch of Custom Solutions Under New Leadership Read more
Bright Pattern to Provide COVID-19 Support to Call Center Industry With Cloud Solution to Supplement Operations With Remote Workforce Read more
Serenova Announces CxEngage Rapid Response Program to Accelerate Contact Center Work-From-Home Deployments Within 48 Hours Read more