Hurtigruten Moves All Call Center Agents Remote During COVID-19 Thanks to Bright Pattern Cloud-Based Contact Center Software Read more
ETI Software Announces Strategic Deal with Microsoft Delivering Intelligent Service Management to Telecom Providers Read more
Calabrio Study Finds That the Pandemic is Accelerating the Evolving World of Work for Contact Centers Read more
Talkdesk Enables TaskUs to Move Global Operations to Work From Home, Ensuring Business Continuity for Its Customers Read more