New Report From Baringa Finds a Surprising Driver of Consumer Purchase Decisions – Kindness Read more
Forrester’s Canada 2023 Customer Experience Index: Brands’ CX Quality Reaches Its Lowest Point Since 2016 Read more
Descartes’ Study Reveals 60% of Consumers Quite/Very Interested in Sustainable Home Delivery Services Read more
New EY Consulting Survey Finds Eight Out of Nine Employees See Value in Emerging Technologies That They Say Senior Leaders Are Too Slow To Embrace Read more
Insight Survey Finds Pace of Innovation Accelerating; Falling Behind in Digital Transformation More Impactful Than a Recession Read more
Procurement’s Rising Influence Heightens Need for Digital Transformation, According to SpendHQ and Procurious Joint Survey Read more
Chargebee 2023 State of Industry Report Reveals Shift in Subscription Business Landscape, New “Retention Era” Read more