Manthan Combines Prescriptive Segmentation With Journey Analytics to Impact Business Goals of Revenue Growth and Customer Experience Read more
Former Intel Technology Strategist Ryan Parker Joins the New Spatial Intelligence Platform–Pathr Read more
Verint Intelligent Virtual Assistant Solution Receives Highest Ratings from Opus Research for Third Consecutive Year Read more
Cloud-based Contact Center Infrastructure Market Report, 2019-2020 – Number of CBCCI Seats to Increase by 23% in 2019 & 2020, by 21% in 2021 & 2022, and by 20% in 2023 Read more
Whistle Adds Artificial Intelligence and Workflow Automation to Guest Messaging Platform for Improved Hotel and Lodging Customer Service and Increased Operational Efficiency Read more