SPARK Matrix Customer Journey Analytics 2020 Recognizes NICE Nexidia as Technology Leader and Cites NICE ENLIGHTEN as a Differentiator Read more
Confluent Launches New Fully Managed Confluent Cloud Connectors in Confluent Hub; Now It’s Easier Than Ever to Make Pervasive Event Streaming a Reality Read more
Businesses in Singapore that Prioritize CX are Expected to Recover Faster from the Covid-19 Pandemic: Zendesk Survey Read more
Salesforce Introduces Service Cloud Workforce Engagement to Help Contact Centers Thrive in an All-Digital, Work-from-Anywhere World Read more
Price Chopper Supermarkets Selects Manthan-RichRelevance To Deliver On Omnichannel Personalization Read more
Lightspeed Announces Acquisition of Upserve to Further Omnichannel Revolution of American Restaurant Industry Read more