New Research Shows Two-Thirds of Organizations are Failing to Deliver Business Impact from Analytics Investments Read more
BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more
Behavioral Signals was named as a Cool Vendor in Gartner’s September 2020 Cool Vendors: AI for Customer Analytics Read more
PagerDuty’s New Digital Ops Platform Release Delivers Advanced Machine Learning and Automation Capabilities to Facilitate Digital Acceleration for the World’s Most Recognized Brands Read more
Everbridge Recognized in the 2020 Gartner Report: Market Guide for Social Distancing Technology Read more