Free Shipping, Free Returns Beat Discounts and Promotions as Motivation for Holiday Spending, According to Consumer Insights From January Digital and Coresight Research Read more
Clarivate CX Journey Management Named as a 2021 Technology Leader in Quadrant Knowledge Solutions’ SPARK Matrix for Customer Journey Mapping (CJM), 2021 Read more
Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently Automates Its Customer Satisfaction Discovery, Tracking and Scoring Read more
OneRail Debuts on the FreightTech 100, Awarded to the Freight Industry’s Most Innovative and Disruptive Companies Read more
Nogin CEO: Efforts to Match Amazon on Shipping and Delivery Can Be a Form of ‘Stockholm Syndrome’ for Retailers and Brands Read more
Former Global Head Of Vision And Customer Delivery At SAP Successfactors Joins HR Tech Startup As Chief Customer Officer Read more