CallRevu Acquires TotalCX: A Strategic Move to Redefine Industry Standards and Automotive Customer Excellence Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences Read more
Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
CedCommerce Launches Free Integration Tool in Strategic Partnership with AliExpress, for European Sellers Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more