SugarCRM Launches New Cloud-Based Omnichannel Customer Service to Help Companies Deliver High-Definition CX Read more
Talkdesk and Calldesk Partner to Propel the Adoption of Voice Conversational AI in Contact Centers Read more
Lifesize Announces Strategic Partnership with Omilia to Bring the Power of Conversational AI to the Contact Center Read more
InfoCision Improves Customer Satisfaction and Optimizes Contact Center Performance Using Advanced Analytics from OnviSource Read more
Blue Prism Announces Service Assist, Automating Next Generation Contact Centers with an AI-Powered Digital Workforce that Transforms Customer Experiences Read more
Knoa Announces Support for SAP Cloud for Customer Solutions (SAP Sales Cloud, SAP Service Cloud) Read more
Cresta’s AI Coaching Software Integrates with Amazon Connect to Provide Real-Time Performance Optimization of Sales and Support Teams Read more