MetTel Partners with Talkdesk to Deliver Industry-Leading GenAI Features to Contact Center Customers Read more
evaluagent Expands Management Team with Strategic Hires in Sales, Customer Success and Product Marketing Read more
Zenarate Launches New Call Analyzer Capabilities to its AI Coach Platform to Transform Contact Center Agent Training and Performance Read more
8×8 Announces 8×8 Sales Assist to Improve the Customer Experience, Increase Satisfaction, and Accelerate Revenue Growth for Retailers Read more
Rush to AI Adoption in Contact Centers Generates Contrasting Reactions from Businesses and Customers, According to Waterfield Tech Survey Read more
Call Journey CI Unveils Cutting-Edge Voice of the Customer Software Revolutionizing Customer Insights Read more