Mindsay Announces Customer Service Chatbot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
Akamai Security Research: Loyalty Programs Continue to be Targeted by Criminals as Account Data is Easily Sold or Traded Read more
Conversica Announces Virtual Assistant-Powered Website Chat for Free, Disrupting the Chatbot Market Read more
Uniphore and NTT DATA Sign Multi-year Deal to Bring Conversational Service Automation to Contact Centers Read more
The Age of Conversational AI – How We Are Rapidly Shifting from A Traditional Support Ticketing Communication Towards Conversational AI-Powered Solutions Like CommBox Read more
MomentFeed Brings Four Major Proximity Discovery Innovations to Market, Including Next Generation Sentiment Analysis Read more