Stibo Systems’ Customers Adidas, Grupo Éxito to Discuss Their Focus on Transformational Customer Experiences at NRF

Stibo Systems, the only master data management (MDM) company focused on putting Your business first, has expanded its presence at the National Retail Federation’s 2020 conference. Stibo Systems’ customers – global sportswear brand adidas and South American supermarket conglomerate Grupo Éxito – will discuss their efforts leveraging MDM to achieve a more meaningful customer experience.

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Peter Brook, Director of Omnichannel Solutions for adidas, will discuss how MDM helped their brand create new human and digital collaboration to drive meaningful and effective digital customer solutions. Camilo Gallego Ferrer, Vice President of Grupo Éxito, will discuss how his company extracted true business value from their data through a strong MDM strategy, providing consistent customer service and relevant content across today’s complex buyer’s journey.

“Although adidas and Grupo Éxito come from different industries, whether a customer is buying groceries or a new pair of shoes, they expect the brands they interact with to provide superior experiences in-store and online in order to earn their trust,” said Niels Stenfeldt, CEO at Stibo Systems. “We’re excited to hear Peter and Camilo discuss how their companies use master data management to achieve a single source of truth – enabling transparency in how product data is managed, reaching a deeper understanding of customers’ needs, and driving consistent experiences all to create a better business for a better world.”

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In addition to customer speakers, Stibo Systems’ presence both inside and outside NRF 2020 includes:

  • Stibo Systems is partnering for the first time with the Retail Institute Scandinavia to sponsor a retail tour to the most innovative and exciting retail stores in New York for +30 C-level decision makers from leading retail companies in Scandinavia. The tour takes place on Saturday, January 11th.
  • FASHinnovatION – CEO Niels Stenfeldt will participate in this post-NRF panel, discussing how data transparency plays into the innovation story for fashion retailers. The panel takes place at BounceX in the One World Trade Center from 6:30 – 8:30 pm, and Stenfeldt will be available for interviews after the panel.
  • A presence in the exhibition hall, at Booth 4036.

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Customer Experiencesdata managementMDMNewsNRFOmnichannel SolutionsStibo Systems
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