Esri, the global leader in mapping and location intelligence, announced that Salesforce has selected Esri as the key geospatial partner for Salesforce Maps. Salesforce is integrating Esri’s ArcGIS Living Atlas, the foremost collection of global geographic data and basemaps. Salesforce Maps users will be able to access Esri’s ArcGIS Online, the leading geospatial cloud, giving businesses the ability to analyze and visualize massive amounts of geographic and demographic data.
Read More: Atento Comes Up With Fresh Strategies To Lead CRM Space With Better Customer Experience
“Geo-services are becoming mainstream. Now Salesforce customers will unlock new insights and patterns in their customer data, enabling them to ‘See What Others Can’t’ through geographic visualization, using maps that contain Esri’s dynamic Living Atlas,” said Jack Dangermond, Esri founder and president. “The Salesforce and Esri technology integration will enable organizations around the globe to combine their business data with geospatial analytics and mapping for competitive advantage.”
Salesforce Maps will bring a geographic context to the enterprise for categorizing and understanding the customer and business needs. By integrating demographic, economic, and behavioral data from Esri, businesses can gain unique insight into new market opportunities.
Read More: Appirio, MuleSoft Partner To Provide Digital Transformation Solutions
Esri is a privately held, multi-billion dollar company that provides over 350,000 organizations of every size and industry the tools to get deeper insights from their geographic and transactional data to improve operational and business results. In the US and globally, Esri is deployed in most local, regional and state governments. It is also used across most national governments including all of the US Federal executive departments. In the non-government sectors, customers include the majority of the Fortune 1000 companies, most utilities, and all the leading colleges and universities. Esri users also include thousands of NGOs around the world. With this new partnership, Salesforce customers will be able to access critical geospatial intelligence and perform spatial analysis inside Salesforce using Esri technology.
Salesforce Maps will be released at Dreamforce 2019. Jeff Peters, director of Esri global sales, will be presenting at Sales Summit: How Salesforce Builds Better Territories on Thursday, November 21.
Read More: ‘Artificial Impact’: Only 12% Of CRM Users Actually Use An AI-Based Tool