iGrafx has been named a Market Leader in the Business Process Management (BPM) Software category for the Winter 2021 Customer Success Report published by FeaturedCustomers. FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer success content such as customer testimonials, success stories, case studies, and customer videos.
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FeaturedCustomers evaluated all the potential Business Process Management (BPM) Software companies on its platform for possible inclusion in the report. Only 25 companies met the criteria needed for being included in the Winter 2021 Business Process Management (BPM) Software Customer Success Report. iGrafx earned a Market Leader award in the category.
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The Customer Success Report is based on the curation of authenticated case studies, testimonials, and videos from across the web, telling a complete story of vendors in the Business Process Management (BPM) Software space through real customer experiences. Rankings are determined by multiple factors including total number of customer success content, social media and market presence, vendor momentum based on web traffic and search trends, and additional data aggregated from online sources and media properties.
Market Leader – The Market Leader designation is awarded to vendors with substantial customer base & market share and enough customer success content to validate their vision. Leaders have the highest ratio of customer success content, content quality score, and social media presence relative to company size. Highly rated by customers, iGrafx consistently publishes high quality, vendor produced customer success content and curates quality customer references from multiple third-party sites.
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