CB Insights today named Happy Returns to its inaugural Retail Tech 100 ranking, which showcases the 100 most promising B2B retail tech companies in the world.
The 2020 Retail Tech 100 cohort highlights startups reimagining the retail experience across 13 categories, from e-commerce infrastructure to supply chain automation and cashierless checkout. 21 countries represented this year include India, China, Canada, Singapore, and the United Kingdom, among others.
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“We are excited for Happy Returns to be recognized by CB Insights for our innovation in online returns, and we are honored to be included among such an impressive and impactful group of e-commerce innovators,” said Happy Returns CEO and co-founder David Sobie. “The box-free, aggregated return process Happy Returns pioneered more than four years ago has now been adopted by leading online retailers and has become the industry standard for providing returns that are easy and delightful for consumers, cost-effective for retailers, and sustainable for the planet. We’re excited for the accelerating growth we see ahead for Happy Returns as we move into 2021.”
Through an evidence-based approach, the CB Insights research team selected the Retail Tech 100 from nearly 15,000 applications and nominees, based on several factors including patent activity, business relations, investor profiles, news sentiment analysis, proprietary Mosaic scores, market potential, competitive landscape, team strength, and tech novelty. The Mosaic Score, based on CB Insights’ algorithm, measures the overall health and growth potential of private companies to help predict a company’s momentum.
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Happy Returns is the only provider of end-to-end return solutions for leading online retailers—such as Revolve, Everlane, Steve Madden, and Dressbarn—and their customers. The company’s returns software and reverse logistics offerings include: a retailer-branded online portal for returns and exchanges, box-free item drop-off via a nationwide network for more than 2,600 Return Bar locations, software support for in-store returns and returns by mail, and best-in-class reverse logistics services.
Happy Returns’ box-free returns are aggregated at the point of drop-off, which significantly reduces costs for retailers and enables sustainable returns that reduce cardboard waste and greenhouse gas emissions. Retailers can elect to have Happy Returns process returns at regional Return Hubs or aggregate and ship directly to their own warehouse or third-party logistics provider for processing.
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