Loqate names HERE Technologies foundational partner supporting address verification for e-commerce and top businesses Read more
Impel Strengthens C-Suite, Adding Veteran Auto Tech Execs as CTO and CPO, and Creating 3 New Executive Positions Amid Aggressive Global Expansion Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Ooma Office Business Phone Service Now Integrates with Intuit QuickBooks, Boosting Customer Experience Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Macorva Launches AI-powered Call Scorecard System to Improve Customer Service Quality and Agent Performance Read more
PolyAI Announces Strategic Collaboration with AWS to Drive Enterprise Adoption of Next-Gen Voice AI in Customer Service Read more
Episode 209: B2B SaaS Marketing and MarTech Best Practices with Ryan Nelsen, CMO at StackAdapt Read more