Salesloft Announces New AI Features That Capture Valuable Insights from Conversations to Accelerate Deals Read more
Swayze CRM, Led by Tim James, Unveils ‘Lead Safety Net Program’ Challenging Agent CRM with Advanced Sales Support for Insurance Agents Read more
AI Is Not Enough – New Customer Success Solution From Cinchy Enriches AI to Deliver Collaborative Intelligence That Maximizes Renewals, Revenue, And Customer Experience Read more
SailPoint Launches New Customer Success Center, Empowering Customers with Educational Content and Self-Service Resources Read more
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search, Recommendations, and Generative Answering Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
2024 SaaS Industry Research by Churnzero and SuccessCOACHING Reveals High Job Satisfaction, Challenging Workloads for Customer Success Managers Read more
One in Four Shoppers Avoid Buying from International Retailers Due to Concerns Around Returns, New Esw and Asendia Survey Reveals Read more