Verint AI and Analytics Solutions Receive the Highest Customer Satisfaction Scores in New Interaction Analytics Report Read more
Astute Launches Interaction Experience, New VoC Solution for Post-Interaction Customer Surveys Read more
NextRoll Announces 5x Increase in Profitability, Product-Led Growth, and Names Robin Bordoli as CEO Read more
In New State of CX Study by Simplr, 27% of Consumers Say Their Brand Loyalty Has Wavered During Pandemic Due to Long Customer Service Wait Times Read more
Integral Ad Science and Channel Factory Announce Channel Science the First of Its Kind Combined YouTube Product for Brand Safety and Campaign Optimization Read more