VoC

What should B2B sales teams do to build deeper customer relationships while they navigate a budget conscious online market? Catch the latest trends, tips and best practices in B2B sales…
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Ryan Studer, Chief Product Officer at Khoros chats about the basics of driving impactful digital journeys: ________ Take us through your years in the B2B tech segment and tell us…
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The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM partner companies.…
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Calabrio continues to embrace a customer-first culture to lead customer understanding and experience design in the SaaS space Jim Davies, the former Gartner analyst who helped…
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Alida has also maintained its distinction for “Best Support” and “Easiest to Do Business with” in the Mid-Market Relationship Index Report for 5th quarter in a row Alida, a leader in…
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Partnership incorporates an innovative rewards program to encourage participation in VoC and VoE programs Alida, a visionary leader in Total Experience Management (TXM), announced a…
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NICE VoC recognized for built-in AI and analytics and real-time actions that help organizations instantly act on customer feedback to drive better customer engagement in Quadrant…
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The Gartner evaluation recognizes Alida for its vision and execution Alida, a leader in Total Experience Management (TXM), announced it has been named a Visionary in the 2021 Gartner…
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Quadrant Knowledge Solutions announced today that it has named QuestionPro as a 2021 technology leader in the SPARK Matrix analysis of the global Voice of the Customer (VoC) platform…
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Astute, Inc. , a leading customer engagement and Voice of the Customer (“VoC”) platform, announced today that its Email Virtual Assistant (EVA) was named a winner in the Business…
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