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Vonage-Research-Reveals-Nearly-Half-of-Consumers-Expect-24-7-Customer-Service-Support_-Nearly-Three-Quarters-Will-Switch-Businesses-Following-a-Subpar-Experience
Sales & Marketing

Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience

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Conversica Unveils Brand-Specific Large Language Models for Enterprises
Sales & Marketing

Squaretalk Launches Intelligent Cloud Contact Center VoIP Application on Freshworks Marketplace

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ASAPP Launches GenerativeAgent to Automate the Majority of Contact Center Interactions
Artificial Intelligence (AI)

ASAPP Launches GenerativeAgent to Automate the Majority of Contact Center Interactions

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Calabrio Unveils Latest Innovations at C3 2024: Transforming Customer Contact Centers for the Future
Artificial Intelligence (AI)

Technologies that are Driving Contact Center Efficacy

STS Staff Writer -
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Voiso Unveils Key Strategies for Building a User-Centric Contact Center Platform
Lead Distribution & Call Management

HoduCC Omnichannel Contact Center Named as Best Predictive Dialer Software in India 2023 by SoftwareSuggest

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Automation Anywhere Strengthens Operations in Saudi Arabia
Intelligent Assistants

Automation Anywhere Strengthens Operations in Saudi Arabia

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MyOperator Announces #TarakkiKaTyohar with Discount Bundles in Business Communication Growth Plans
Lead Distribution & Call Management

MyOperator Announces #TarakkiKaTyohar with Discount Bundles in Business Communication Growth Plans

STS News Desk -
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Conversational AI Across Customer Facing Segments
Artificial Intelligence (AI)

Conversational AI Across Customer Facing Segments

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Eccentex Announces New HyperAutomation and AI Services
Lead Distribution & Call Management

3CLogic to Exhibit and Speak at ServiceNow World Forum and Healthcare Summit Roadshows

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VoiceFoundry, a TTEC Digital business, Wins AWS 2022 Contact Center ANZ Partner of the Year Award
Lead Distribution & Call Management

VoiceFoundry, a TTEC Digital business, Wins AWS 2022 Contact Center ANZ Partner of the Year Award

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