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Tag: Customer And Employee Experiences

ScreenMeet Remote Support Now Available on Genesys AppFoundry
Sales & Marketing

ScreenMeet Remote Support Now Available on Genesys AppFoundry

STS News Desk -
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Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year
Artificial Intelligence (AI)

Genesys Named a Leader in the 2023 Gartner Magic Quadrant for Contact Center as a Service for Ninth Consecutive Year

STS News Desk -
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Latest 8x8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind
Lead Distribution & Call Management

8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries

STS News Desk -
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BeyondTrust Global Survey Provides Insights on Identity Issues Impacting Zero Trust Effectiveness
Identity Management

BeyondTrust Delivers Record Growth in 2022 and Introduces Identity Security Innovation

STS News Desk -
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Market-Leading Customer Experience Company Avaya Enters Next Chapter of Accelerated Growth and Innovation
B2B Database & List Services

Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities Into New Markets, Enabling Businesses Worldwide To Compose Effortless Customer And Employee Experiences

STS News Desk -
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