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Tag: Contact Center Efficiency

Talkdesk Named BigCommerce Technology Partner
Artificial Intelligence (AI)

Talkdesk to Showcase How Companies Can Supercharge Contact Center Efficiency with Generative AI at Gartner Symposium

STS News Desk -
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SalesTechStar Interview with Boris Chaplin, Director of Innovation, ML & AI, Calabrio
Artificial Intelligence (AI)

SalesTechStar Interview with Boris Chaplin, Director of Innovation, ML & AI, Calabrio

Paroma Sen -
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Transforming Data Privacy: Intermedia Launches AI Transcription Redaction for Intermedia's Contact Center Solution
Artificial Intelligence (AI)

Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary

STS News Desk -
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Calabrio’s OpenAI Integrations Accelerate Contact Center Efficiency and Agent Productivity
Artificial Intelligence (AI)

Calabrio’s OpenAI Integrations Accelerate Contact Center Efficiency and Agent Productivity

STS News Desk -
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Nice Applauded By Frost & Sullivan For Optimizing Contact Center Efficiency, Reliability, And Flexibility With Its Comprehensive Workforce Management Suite
Lead Distribution & Call Management

NICE Applauded By Frost & Sullivan For Optimizing Contact Center Efficiency, Reliability, And Flexibility

STS News Desk -
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