Back Office Operations

Innovations Will Increase Efficiency and Provide Trade Professionals with a Competitive Advantage FieldBin, a field service management (FSM) software provider, will introduce a number…
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Enterprises look beyond internal efficiencies, use customizable platforms for strategic objectives such as customer experience, ISG Provider Lens™ report says U.S. enterprises…
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ECS5 from ECS Global Inc. is a multimedia communications solution that allows businesses to manage their customer communications, including pricing and special promotions, with one…
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In an effort to support the small business challenges of affordability and scalability, Mvix has integrated Google's Nest Cam to track and monitor workplace productivity. Mvix, a…
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AI-Powered Automation Drives Productivity Improvements and Cost Reduction Intradiem, the leader in contact center automation, announced the expansion of the company’s…
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