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Balto Launches Beacon, New Era of Agent Empowerment With Crowd-Sourced Call Recommendations
Artificial Intelligence (AI)

Balto Launches Beacon, New Era of Agent Empowerment With Crowd-Sourced Call Recommendations

STS News Desk -
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New Report from Balto's Conversation Excellence Lab Surveys 400+ Contact Center Employees to Fix Onboarding
Artificial Intelligence (AI)

Balto Elevates the Agent Experience in the Contact Center with New Suite of Features

STS News Desk -
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