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TOPdesk Earns A 2020 Top Rated Award from TrustRadius

TOPdesk recognized as a leader among IT service management (ITSM) software solution providers

TOPdesk, a leading provider of enterprise service management solutions, is honored to announce that TrustRadius has recognized TOPdesk with a 2020 Top Rated Award. TOPdesk won in the IT Service Management (ITSM) software category. This designation comes on the heels of TrustRadius naming TOPdesk as a recipient of the TrustRadius TRUE Program Certification.

With a trScore of 7.9 out of 10 across 236 ratings and reviews, TOPdesk is recognized by the TrustRadius community as a valuable player in the IT Service Management software category.

Since 2016, the TrustRadius Top Rated Awards have been the standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, reviews are never influenced by analyst opinion or status as a TrustRadius customer.

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Here is a detailed criteria breakdown on the methodology and scoring that TrustRadius uses to determine TopRated winners.

Hear from several verified users on how much they value TOPdesk’s enterprise service management solution. Some sample feedback from actual users includes:

  • “TOPdesk seems to be very motivated to improve and meet the high expectations and challenges in this space. I’m not aware of another product that is as reliable and energetic.”
  • “We have been using TOPdesk for just over one year and it has been a great product. Head and shoulders above other products in its field.”
  • “It is a top-shelf product, with an excellent support and implementation team.”
  • “We have been using TOPdesk for just over one year, and it has fit our needs perfectly.”
  • “We use TOPdesk across our organization. It started with just our IT department using it and the word quickly spread about its cost-effectiveness and ease of use. Now AR, AP, HR, CRM are all using it.”

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