Newest Release of vCom’s IT Spend & Lifecycle Management Platform Supports IT Visibility Into Remote Workers
vCom Solutions, a leader in IT lifecycle and spend management software and services, announced the latest expansion of features and functionality within the company’s proprietary software platform vManager. The 12.1 release of vManager features almost two dozen enhancements that enable teams to work smarter from any location.
vManager 12.1 expands corporate visibility into the six key areas of IT spend—Network, Mobile, Collaboration, Cloud, Hardware, and SaaS—and improves both self-service and reporting capabilities across the platform. In support of mobile management functionality made available in the previous release, vManager 12.1 includes feature enhancements that provide users with additional flexibility around device portability and upgrades, improved dashboard visibility into activities, and increased capabilities around usage reporting and notifications.
“Many of the enhancements in vManager 12.1 support the growing expansion of the distributed workforce by providing remote workers with the tools they need to order, provision, troubleshoot, and manage mobile devices,” says Bhanu Anukonda, vCom Vice President of Product Development. “With millions of people now working from home, a shift away from network costs is occurring and the burden is on organizations to make sure their mobile costs are contained. It’s crucial for organizations to identify potential overages before they happen, and the functionality in vManager 12.1 does just that. Not only does it provide a snapshot overview of the ‘health’ of the organization’s IT spend, it provides expanded abilities to identify and manage potential problems before they occur.
The “health snapshot” comes in the form of the vManager Program Health Report dashboard that provides at-a-glance visibility into 10 key metrics. “Previously, these valuable metrics were gathered and shared with our clients on a quarterly basis,” explains John Adams, vCom Vice President of Customer Experience. “Now clients have instant access to the information and can view project status or ‘health’ in real-time.”