People Management

England Logistics, one of the nation's top freight brokerage firms, has been awarded a silver Stevie® Award in the 19th annual American Business Awards® Achievement in Customer…
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Teleperformance continues to make its mark as the global leader in customer experience management with its commitment to providing simpler, faster, and highly secure customer…
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Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced a packaged solution to enhance patient experience at ambulatory health…
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Epson America, Inc., a supplier of industry-leading Point of Sale (POS) solutions, and Fujitsu Frontech North America Inc., a leader in innovative technology and front-end solutions,…
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Braze, a comprehensive customer engagement platform, today revealed findings from its newest data report, Ready for Takeoff: 2021 Travel Industry Trends, Insights, and Strategies. The…
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In tie for top ranking, small St. Louis-based firm selected over industry giants from Silicon Valley, New York, Boston For the second year in a row, Less Annoying CRM, a…
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Contact Center Performance Management software includes new agent coaching, compliance management, and quality assurance features, and expanded technology partner integrations.…
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Cognizant announced it is ranked at 185 on the 2021 Fortune 500, Fortune Magazine's annual ranking of America's largest companies. Cognizant debuted on the list in 2011 at 484. The…
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Technical Service Management using OpenText™ Information Management Solutions and Eccentex AppBase Platforms Eccentex today announced that it has joined the OpenText™ Solution…
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For our new customer service management software mySQM™ FCR Insights, new clients can expect a 450% ROI, and the payback period is less than 3 months. SQM is very excited about the…
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