How can sellers create more engaging experiences in a tough market? And what can brands do to enable better customer success? Find out what the experts swear by in this weekly salestech highlight:
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SalesTech Quote-of-the-Week!
Right now, we are seeing a need for teams to double down on the basics of selling. Over the last few years, we were able to get by on “ok” selling. Given the economic climate, that is no longer the case. The best reps will stand out more and more over the next year and into the future.
Top SalesTech News of the Week: 30th Jan to 06th Feb
- FatTail Appoints Laura Boodram Chief Revenue Officer to Bolster Customer Experience as Adtech Firm Scales
- Zoho Introduces Team Pipelines in Bigin, Redefining the Small Business CRM Market
- RollWorks Helps Find Sales-Ready Accounts for Free With In-Market Account Finder
- DealHub Partners with Gong to Power Deal Execution and Revenue Predictability
- ZoomInfo Appoints Chief Technology and Chief Revenue Officers
- SalesRiver Raises $3.95 Million in Series A Financing to Accelerate Growth of Its First-In-Kind Sales Enablement Platform
SalesTech QnA with the Expert
As a seller, you are there to help your customer solve a problem, not persuade them to buy. If you truly set out to help your customer, you can earn trust, and the financial commitment naturally follows. Companies like Amazon and Zappos get customer service right. You must be passionate about delighting customers. There is no higher priority. If customers love you, everything else can be fixed. If customers don’t love you, you’ve got problems. –Sam Yang, President of Field Operations at People.ai
Top B2B Sales and SalesTech Articles on Field Service Tech, Value Selling, BNPL and more!
- Make your Business Smarter with Field Service Technology
- Using Value Selling to Stay Afloat in Turbulent Economic Waters
- Robotic Automation in Supply Chain: Benefits and Use Cases
- Five Questions To Ask Before Making Direct Mail a Part of your B2B Sales Prospecting Cadence
- How BNPL is Enhancing the Online Shopping Experience
Missed The Latest Episode of The SalesStar Podcast? Have a quick listen here!
Episode 151: Driving Growth Across e-Tail with Kate Musgrove, Managing Director for Asia Pacific, Bazaarvoice
Episode 150: The Future of Customer Success with Allison Tiscornia, Chief Customer Officer at ChurnZero
Episode 149: Sales Practices and Tips For Recessionary Times with Ed Hill, SVP – EMEA at Bazaarvoice