Conjura Raises €15 Million Series A Round to Pioneer the Future of E-commerce with AI-Driven Analytics Read more
TouchPoint One Performance Management Platform Offers New Agent Coaching, Gamification, Dashboard, and QA Features to Strengthen Virtual/Hybrid Customer Contact Teams Read more
62% of MSPs Expect to Grow Primarily from New Logos in 2022, Up from 49% in 2021, Survey Finds Read more
2022 Omnichannel Returns Index from Incisiv and Appriss Retail: Omnichannel Returns Have Emerged as an Opportunity to Engage Shoppers and Improve Business Performance Read more