For this recognition, Talend is broadly praised by customers for its breadth of capabilities, product flexibility, and for being both easy to use and implement, with one reviewer noting of Talend: “Very powerful, very simple implementation…I can’t do without.” Customers also highlight Talend’s ability to accelerate projects, with one reviewing stating: “Product allows my company to build complex workflows that enable us to get insights back to our stakeholders quickly. The product will also be the powerhouse for our data lake build, which will enable better data insights across all of our data. Great service and phenomenal support via the folks at Talend and the user group community.”
In addition to receiving strong solution recognition, Talend is also recognized by users for its attention to customer success. For example, one enterprise user noted: “Excellent support and business engagement. Client support teams keep in contact with management and technical teams to understand business needs and use cases.”
The Gartner Peer Insights Customers’ Choice is a recognition of vendors in the data integration market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. For this distinction, a vendor must have a minimum of 50 published reviews with an average overall rating of 4.2 stars or higher.
“We are delighted with this recognition and believe that being named a 2018 Gartner Peer Insights Customers’ Choice for Data Integration Tools represents the commitment we have to our customers to provide a world-class solution with an outstanding customer service program to support it,” said Ashley Stirrup, CMO, Talend.
Ashley added, “Talend is working closely with companies to help them shorten the time to insight-ready data and use the cloud to accelerate their digital transformation.”
Talend Data Fabric delivers a single platform for data integration across public, hybrid and private cloud, as well as on-premises environments, and facilitates greater collaboration between IT and business teams. Talend offers comprehensive support for all major cloud platforms including AWS, Google and Microsoft Azure.
In addition to its recognition in Gartner Peer Insights, Talend was named earlier this year by Gartner analysts as a Leader in data integration, as described in the July 2018 “Magic Quadrant for Data Integration Tools.” This was Talend’s third consecutive placement in the Leaders quadrant, acknowledging the company’s completeness of vision and ability to execute.
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers.