Symphony RetailAI Named to Food Logistics’ 2021 Top Software & Technology Providers

The company’s solutions streamline food logistics with data management, fresh demand forecasting and replenishment, and full inventory management and traceability

Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and CPG manufacturers, today announced that it has been named to Food Logistics’ 2021 Top Software & Technology Providers list.

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“Heightened customer expectations have led to new complexities for grocery retail, and timing and temperature remain crucial in the management of perishables”

The Food Logistics award recognizes vendors whose solutions ensure a safe, efficient and reliable global cold food and beverage supply chain. Symphony RetailAI’s solutions strengthen the links between data, decision maker and implementer, helping to make retailers more responsive to sudden and significant changes in the supply chain. Symphony RetailAI also offers market-leading kitchen management capabilities, which appeals to retailers that increasingly embrace in-store kitchens, meal preparation kits and prepared offerings. The company’s AI-enabled demand forecasting and replenishment solutions help to limit avoidable costs that result from inaccurate forecasts, where out-of-stocks lead to lost sales, and overstocks cause both physical and financial waste. Use-by dates are also factored in to ensure accurate inventory levels. Armed with these predictions and supported by the company’s solutions for inventory management and order fulfillment, grocery retailers can re-optimize allocation in real time.

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“Heightened customer expectations have led to new complexities for grocery retail, and timing and temperature remain crucial in the management of perishables,” said Chris Koziol, CEO, Symphony RetailAI. “Because of this, retailers are hyper-focused on gaining new capabilities for responding to current supply chain disruptions. We’re honored to be included on Food Logistics’ list as organizations consider their preferred technology partners. Our solutions enable retailers to manage all fresh item data, track expiration dates and minimize waste with detailed dashboards that provide insights into fresh-specific KPIs. And because one problem in the supply chain causes a ripple effect on waste if items aren’t stored properly, it is critical to have solutions like ours that provide inventory visibility with real-time updates.”

With accurate and AI-powered demand forecasts and a consolidated view of inventory, retailers have recognized up to a 35% reduction in inventory, 40% improvement in productivity, and 10% reduction in waste using Symphony RetailAI solutions. Learn more about the company’s end-to-end supply chain platform.

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